So I looked at the app GI Buddy and decided to give them a little further examination.
The most obvious place to start looking for feedback is the review section on the apple website where customers have rated this app. The link is provided here.
But not that much information is available, so I went to check out GI Buddy's comments located on their google play app page.
It seems like there are a few general overall high star ratings (probably from friends, or fans) and then there are a great deal of specific criticisms where users specifically mention that many parts of the app do not function correctly.
The app developer may have rushed this product to market
This should serve as a cautionary tale, and we should be sure that when we release our app that we are always providing our customers with a high level of value, and that every interaction with our app is functional and will garner immediate value. Creating a poor app will damage our brand, and engender less trust from potential partners.
A recurring theme that comes up amongst complaints with gastro related apps is that users often encounter difficulties working with food diary applications. (I don't think that our app even has a food diary tracker) Primarily issues complained about seem to come mainly from the cause that apps do not have specific food choices available or in useable masurements that the consumers can easily use.
It seems like too much work to do this part of the app well. I think it's probably better to just license or join in on a strategic partnership with an already existing app.
Here is a list of the top 5 best food and nutrition tracking tools according to lifehacker.com
It seems that MYFitnessPal has a strong presence in the market as well as one of the largest food databases. Also they have a large installed userbase, so if we can offer a highly technical installed user base a chance to user our app, well this seems like it could work well.
Aetna Carepass or Apple Healthkit?
Well from an enterprise solutions it looks like the school's servers are not Apple based, so we are unlikely to see any benefit from using Apple generated data in an Apple native environment.
Aetna's Carepass you can tell that the management is real serious about getting the app out and getting it right... BUT
Yikes! The reviews about aetna's carepass are not good!
I will just copy over some words that jump out.
One user wants there to be a better privacy feature setting. It' easy to add a screen lock feature where patients can decide to lock out the phone after a certain time, or close down the app after a certain amount of inactivity.
There was a complaint about how the app doesn't scale down well for mobile app usage, and there were several complaints about the clunkiness of the interface and how the app required multiple logins.
This complaint was prophetic for when I tried to present the app during my meeting with the rest of the team this turned out to be an issue.
Also the reason for using an interface to deal with the stand alone apps is apparent from me after doing research on this topic, but the benefit for the hassle is never made to the user, and no real value for using the app is made to the user. I'd be shocked if really anybody was using this app with regularity at all.
The product is less then the sum of the parts!
Aetna Carepass needs some real work!
My latest assignment
is to create an identity amongst crohn's disease community blogs and so forth so as to build trust and communication with the IROQ brand.
http://www.ccfacommunity.org/crohns-colitis-forum
http://www.crohnsforum.com/
http://www.healingwell.com/community/?f=17
these are some forums that I will be attending to this weekl.
As for the "face" of our current app, I was thinking perhaps the app could wiggle it's smile or wink occassionally to just further let the user see the "face" in the app. The first thing he eye sees is motion, so adding a component of some motion could make the app more attractive.
http://www.cs.cmu.edu/~rahuls/pub/cvpr2010-food-rahuls.pdf
Additional apps for reading
But we can't judge just based off of these reviews for anumber of reasons.
Apple would be a direct competitorin this space, so to trust reviews on their site just isn't the best idea. Also as this is a relatively new field and space what are the alternatives? While the criticisms may be informative, even justified
http://www.healthleadersmedia.com/page-1/TEC-293967/Seeking-Patient-Engagement-Payer-Curates-Mobile-Apps
http://mobihealthnews.com/15324/why-aetna-acquired-itriage-app-maker-healthagen/#comments
http://mobihealthnews.com/25909/mobile-health-ceos-look-back-on-acquisitions-forward-to-new-features/
http://en.wikipedia.org/wiki/Aetna
http://www.emrandehrnews.com/tag/www-carepass-com/
https://developer.carepass.com/blog
The most obvious place to start looking for feedback is the review section on the apple website where customers have rated this app. The link is provided here.
But not that much information is available, so I went to check out GI Buddy's comments located on their google play app page.
It seems like there are a few general overall high star ratings (probably from friends, or fans) and then there are a great deal of specific criticisms where users specifically mention that many parts of the app do not function correctly.
The app developer may have rushed this product to market
This should serve as a cautionary tale, and we should be sure that when we release our app that we are always providing our customers with a high level of value, and that every interaction with our app is functional and will garner immediate value. Creating a poor app will damage our brand, and engender less trust from potential partners.
A recurring theme that comes up amongst complaints with gastro related apps is that users often encounter difficulties working with food diary applications. (I don't think that our app even has a food diary tracker) Primarily issues complained about seem to come mainly from the cause that apps do not have specific food choices available or in useable masurements that the consumers can easily use.
It seems like too much work to do this part of the app well. I think it's probably better to just license or join in on a strategic partnership with an already existing app.
Here is a list of the top 5 best food and nutrition tracking tools according to lifehacker.com
It seems that MYFitnessPal has a strong presence in the market as well as one of the largest food databases. Also they have a large installed userbase, so if we can offer a highly technical installed user base a chance to user our app, well this seems like it could work well.
Aetna Carepass or Apple Healthkit?
Well from an enterprise solutions it looks like the school's servers are not Apple based, so we are unlikely to see any benefit from using Apple generated data in an Apple native environment.
Aetna's Carepass you can tell that the management is real serious about getting the app out and getting it right... BUT
Yikes! The reviews about aetna's carepass are not good!
I will just copy over some words that jump out.
One user wants there to be a better privacy feature setting. It' easy to add a screen lock feature where patients can decide to lock out the phone after a certain time, or close down the app after a certain amount of inactivity.
There was a complaint about how the app doesn't scale down well for mobile app usage, and there were several complaints about the clunkiness of the interface and how the app required multiple logins.
This complaint was prophetic for when I tried to present the app during my meeting with the rest of the team this turned out to be an issue.
Also the reason for using an interface to deal with the stand alone apps is apparent from me after doing research on this topic, but the benefit for the hassle is never made to the user, and no real value for using the app is made to the user. I'd be shocked if really anybody was using this app with regularity at all.
The product is less then the sum of the parts!
Aetna Carepass needs some real work!
My latest assignment
is to create an identity amongst crohn's disease community blogs and so forth so as to build trust and communication with the IROQ brand.
http://www.ccfacommunity.org/crohns-colitis-forum
http://www.crohnsforum.com/
http://www.healingwell.com/community/?f=17
these are some forums that I will be attending to this weekl.
As for the "face" of our current app, I was thinking perhaps the app could wiggle it's smile or wink occassionally to just further let the user see the "face" in the app. The first thing he eye sees is motion, so adding a component of some motion could make the app more attractive.
http://www.cs.cmu.edu/~rahuls/pub/cvpr2010-food-rahuls.pdf
Additional apps for reading
But we can't judge just based off of these reviews for anumber of reasons.
Apple would be a direct competitorin this space, so to trust reviews on their site just isn't the best idea. Also as this is a relatively new field and space what are the alternatives? While the criticisms may be informative, even justified
http://www.healthleadersmedia.com/page-1/TEC-293967/Seeking-Patient-Engagement-Payer-Curates-Mobile-Apps
http://mobihealthnews.com/15324/why-aetna-acquired-itriage-app-maker-healthagen/#comments
http://mobihealthnews.com/25909/mobile-health-ceos-look-back-on-acquisitions-forward-to-new-features/
http://en.wikipedia.org/wiki/Aetna
http://www.emrandehrnews.com/tag/www-carepass-com/
https://developer.carepass.com/blog
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